The whole system runs on email. Label a message Amplio Updates, Claude syncs it to the vault, then replies to tell you what changed. No new app, no new interface. Just a label.
A client says yes. A contractor sends a signed contract. A prospect asks a question. All of it lives in email. Instead of copy-pasting into Notion, we label it. Claude reads, extracts, updates.
Why it works: –90% data back-and-forth. The inbox you already check becomes the work queue. Labelled = waiting. Unlabelled = done.
The subject is a mini-command. Claude reads it to know who sent the update and where it belongs. The em-dash splits the client from the description.
The author, not the client. update_walter, update_daragh, update_amplio. Tells Claude who is speaking.
The subject of the update. Client name, project, internal area. Triage fuzzy-matches _Client-Index.md.
A short human summary of what changed. Claude reads the body and attachments for full detail.
Every update_ email lands under a single label, Amplio Updates. Claude polls that label, processes unread threads, strips the label once committed. Your inbox is the queue.
Triage, classify, scaffold or stage, commit, log. Five steps, always auditable. Every decision is written to email-routing-decisions regardless of outcome.
The Triage step extracts the client token and fuzzy-matches the index. If there's no match, it classifies the email as new-client, new-prospect, internal, or ambiguous with a confidence score. Above threshold auto-scaffolds. Below threshold stages a proposal.
Thresholds learn. Floor 0.70, ceiling 0.95, initial 0.85. Minimum 20 decisions per class before the threshold moves. Walter's user_override annotations are the training signal.
The email-sync tasks don't run alone. A ten-task fleet runs on cron. Each one touches the vault for a different reason. Two poll the Amplio Updates label.
The subject prefix is a mini-command. These are the ones Claude recognises today. Email prefixes trigger vault writes. Conversational commands trigger reads and reports.
Guardrails, not guidelines. Every email-sync run checks them. If a rule would be violated, Claude stops.
Two paths into the vault, one clean boundary. The Vault Dashboard answers questions. Gmail makes changes. Nothing crosses the line.
Up next, Deck 10: the Skill Library. How Amplio packages repeatable work into skills the vault can call on demand.